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Terms & Conditions

Terms and Conditions

Our services and products are provided subject to the following terms and conditions. By using our website, you agree to be bound by these terms and conditions. Please read them carefully, as they contain important provisions relating to your use of our site. The website is owned and operated by Gotham City Online.

Your Account

If you use our website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

Copyright

All Website Content is our property or the property of our content suppliers and is protected by international copyright laws. The purchase of any product does not provide the purchaser with any copyright interest or other intellectual property right in the product. All Website Content that is not our property is used with permission. The arrangement and compilation of all Website Content is our exclusive property and is protected by international copyright laws. 

Copyright & Trademark Compliance

We honor the intellectual property rights of others. If you believe that your work has been copied or used on the website in a way that constitutes copyright or trademark infringement, please notify us by following the procedure set forth below. Upon receipt of any bona fide claim of infringement, or upon becoming aware of any actual or alleged infringement by any other means, we will remove such actual or alleged infringing product(s) from the website and/or cease sales of the product(s) pending our investigation.

If you believe that your work has been copied, distributed or used on the website in a way that constitutes copyright or trademark infringement, please fill contact us at:

Pop Threads
3815-B Jarrett Way, Suite 200
Austin, TX 78728
 

or via email at cs@popthreads.com

Terms of Sale

We reserve the right to refuse or cancel any order.  In such event your sole recourse shall be the return of amounts paid by you related to such order (if any).

Sales Tax

Items shipped to destinations in the state of Texas are subject to tax. No sales tax is charged when purchasing gift certificates; however, purchases paid for with gift certificates may be subject to tax.

Return Policy


You may return any new, unopened item within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within 14 days of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your item from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (3 to 5 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.  You can also return the item to us at the address below:

Pop Threads
3815-B Jarrett Way, Suite 200
Austin, TX 78728

 

Payment Methods

We accept a wide assortment of payment methods including Paypal, Visa, Mastercard and American Express credit cards.  All prices charged are the same regardless of the payment method you choose.


Shipping

We can ship to virtually any address in the world and we offer flat rate shipping, so you only pay one flat shipping rate no matter how many items are in your order. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.  At this time, we don't offer an expedited shipping option, but we hope to add that service in the near future.


 

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